General Terms and Conditions

alid for all Users/Buyers who have purchased Content on the English version of the Seller’s website.

 

These terms and conditions have been issued by SC Media s.r.o. for the sale of goods and services via the online shop located at www.stacycruz.xxx and www.stacycruz.live.

I. Introductory Provisions

A.) General Provisions

 

A.1.1 Definitions: These General Terms and Conditions (“GTC”) define the mutual rights and obligations between SC Media s.r.o. (“Seller”), the operator of the websites www.stacycruz.xxx and www.stacycruz.live, and users (“Users”) who purchase videos, photographs, memberships, or other goods (“Content”) through these websites.

A.1.2 Applicability: These GTCs apply to all orders, purchases, and contractual relationships between the Seller and Users. 

A.1.3 Governing Law: All contractual relationships are governed by the laws of the Czech Republic.

A.1.4 Amendment of GTC: The Seller reserves the right to amend these GTC. Users will receive reasonable advance notice of any changes via the website and/or email.  Amended GTC are effective upon publication on the website. Continued website use after publication constitutes User acceptance of the changes.

A.1.5 Agreement to GTC: Users must read and accept these GTCs before purchasing a membership or accessing Content. Purchase of Content signifies agreement to and legal obligation under these GTCs.

A.1.6 No Warranty on Compatibility: The Seller provides no warranty or guarantee regarding the compatibility of User equipment, software, or internet access with the websites. The Seller is not liable for service interruptions or website inaccessibility due to technical issues or factors beyond its control (e.g., internet outages, telecommunications failures).

A.1.7 “As Is” Disclaimer: The website and Content are provided “as is.” The Seller makes no express or implied warranties, including warranties of merchantability or fitness for a particular purpose, except as mandated by applicable law.

A.1.8 Limitation of Liability: The Seller is not liable for any User losses, including lost profits or indirect, incidental, or consequential damages arising from Content use or inaccessibility, even if foreseeable. The Seller is not liable for damages stemming from the dissemination (or lack thereof), or inaccurate dissemination of information found on the websites or within the Content.

A.1.9 Effective Date: These GTCs are effective as of March 1, 2025.

B.) Adult Content

 

B.1.1 Age Restriction: Access to and registration on this website is restricted to individuals 18 years of age or older (21 in certain jurisdictions). By accessing this website, you confirm you are of legal age.  The Seller has implemented measures to prevent underage access but assumes no responsibility for those who falsely represent their age.

B.1.2 Compliance with Local Laws: The Seller makes no representation or warranty that the Content complies with all local laws regarding obscenity. Users are solely responsible for understanding and complying with applicable local laws.  If you cannot confirm your understanding and compliance with these requirements, do not access or subscribe to this service.

 

II. Registration and User Account

 

2.1 Registration Requirement: To purchase a membership and access the Content, Users must register on the Seller’s website by completing and submitting the registration form.

2.2 Accurate Information: Users must provide accurate, complete, and current information during registration and promptly update any changes. The Seller is not liable for damages resulting from outdated User information.

2.3 Account Security: User accounts are secured with a unique username and password. Memberships are non-transferable. Users are responsible for maintaining the confidentiality of their login credentials and are fully liable for all activity occurring under their account.

2.4 No Liability for User Negligence: The Seller is not liable for account misuse resulting from User negligence in protecting their login credentials.

 2.5 Account Termination: The Seller may terminate a User account for violation of these GTC, applicable laws, or generally accepted ethical standards. Users will receive notice of account termination.

 2.6 Content Modification: The Seller may modify or remove website content at any time without notice.  However, the Seller remains obligated to compensate any User financially or otherwise for the loss of access to paid-for and previously available Content.

 

III. Membership and Access to Content

 

3.1 Membership Levels and Content: Purchasing a membership grants access to Content and services as defined by the selected membership level.  Details of each level (including Content, features, functions, and limitations) are available at [https://stacycruz.live/membership-levels/] and [https://stacycruz.xxx/membership-levels/].

 3.2 Pricing: Membership prices are listed on the Seller’s website and are valid at the time of purchase.  Prices are final and inclusive of all taxes and fees unless otherwise stated.

 3.3 Membership Activation: Memberships activate upon receipt of payment by the Seller.

 3.4 Membership Duration and Renewal: The standard membership term is one month.  Other membership durations are specified per level.  Memberships automatically renew for the same period unless canceled in advance.  Cancellation details and deadlines are available in these GTCs or on the Seller’s website.

 3.5 Membership Cancellation: Users can cancel their memberships at any time through their account settings (instructions available on the website). Cancellation takes effect at the end of the current billing cycle. Users retain access to the Content for the paid period.  For automatic renewals, cancellation must occur at least 48 hours prior to the renewal date.

 3.6 Refunds:  Refunds (if applicable) are calculated in USD or EUR and credited to the original payment account. Refunds are not issued in cash or by check and cannot be credited to a different payment method. Processing may take 5-30 days depending on various factors (e.g., bank, currency).

IV. Purchase of Content

 

4.1 Binding Orders: All paid orders are legally binding.

 4.2 Order Confirmation: The Seller will send an email confirmation to the address provided by the User upon order placement.

 4.3 Promotional Offers: Promotional offers are valid until stock depletion or as otherwise specified by the Seller. The Seller reserves the right to modify or cancel promotions without notice.

 4.4 Membership Requirement and Order Placement:  To purchase Content, an active membership is required (verifying the User’s age). Users can utilize the free membership option. To place an order, add the desired Content to the shopping cart and complete the order form, providing:

1. The selected Content.
2. The preferred delivery method (if applicable), including any associated costs.
3. The chosen payment method.

 4.5 Order Review and Submission: Before submitting, Users can review and modify their order details.  Orders are submitted by clicking the “Confirm Order” button (or a similar button).

 4.6 Accelerated Checkout (Google Pay/Apple Pay):  Users can expedite the checkout process using Google Pay or Apple Pay (where available).

 4.7 User Agreement to GTC: By submitting an order, Users acknowledge they have read and agree to these GTC, including the withdrawal policy, and accept the terms of the resulting purchase contract.

 4.8 Order Accuracy: The Seller considers the information provided in the order to be accurate.

 4.9 Order Confirmation: The Seller will provide an order confirmation message via the website interface upon receipt of the order.

 4.10 Contract Formation: A legally binding contract is formed when the Seller receives the order and processes it through the website’s internal system.

 4.11 Pricing: Content prices are listed individually. Prices are final, including all taxes and fees unless otherwise specified.

 4.12 Content Access: Upon payment, Users gain access to the purchased Content (videos or photos).  Access duration is indicated for each item, usually indefinite unless otherwise specified.

 4.13 Seller’s Right to Refuse Orders: The Seller reserves the right to refuse orders, particularly from Users with a history of material breach of contract (including these GTC).

 4.14 User’s Responsibility for Communication Costs: Users are responsible for any costs associated with using remote communication methods to complete the purchase agreement (e.g., internet, phone).

 

V. Special Provisions – Wish List and Mystery Box

 

5.1 Wish List Purchases: Purchases made via the Wish List are subject to the terms and conditions of GLOBAL GIFTING TECHNOLOGIES, INC. DBA THRONE ([https://throne.com/terms]).  Payment processing and related claims are governed by the Wish List payment provider’s rules.  The Seller only links to the Wish List; it does not govern its operations or handle related disputes.

 5.2 Mystery Box Delivery: The Mystery Box is a physical product, distinct from digital Content, and shipped via a delivery service. Shipping and handling are included in the relevant membership price.  The Mystery Box will ship within 10 business days of payment receipt. Delivery times depend on the destination.

 5.3 No Return/Withdrawal for Mystery Boxes: Due to the custom-tailored nature of Mystery Box contents, the 14-day withdrawal period for online purchases does not apply.

 5.4 Package Inspection Upon Delivery: Upon receiving the Mystery Box, Users must inspect the packaging for damage.  Report any damage immediately to the carrier.  Refusal to accept a damaged or tampered-with package does not affect the User’s rights under product liability laws.  If accepting a damaged package, Users should request a damage report from the carrier.  Users are not obligated to accept incomplete shipments.

 5.5 Carrier Delays: The Seller is not responsible for carrier delays.  Users must address delivery issues directly with the carrier.

 5.6 Claims Procedure:  All claims related to the Mystery Box are subject to the Seller’s complaints procedure.

 

VI. Payment Terms

 

6.1 Payment Methods: Users can pay for Content online using the following payment gateways: Woopayments, Google Pay, Apple Pay, Stripe, Centrobill, and PayPal.

6.2 No Liability for User Input Errors: The Seller is not liable for payment delays caused by incorrect User payment information.

6.3 Third-Party Payment Processors: The Seller does not own or operate the payment gateways used on this website.  Refer to the payment gateway’s terms and conditions for details.  For more information on Apple Pay and Google Pay, please visit the respective official websites.

6.4 Billing and Payment Statements: Payments are processed in USD, EUR, or your local currency (if available).  Users may request a payment statement by contacting stacycruzreal@gmail.com.  Failure to request a statement waives this right.

6.5 Chargebacks and Fraud:  If you initiate a chargeback or refund due to unauthorized or fraudulent activity, the Seller may block your account and payment method across all its websites. The Seller will address claims of “friendly fraud” according to applicable law. Users remain responsible for all payment-related fees and legal costs if they falsely claim a payment was unauthorized.

 

VII. Content Delivery

 

7.1 All Content (excluding Mystery Boxes) is delivered digitally via the User’s membership interface on the website. Specific delivery timelines for different Content types are as follows:

1. Private Video/Photo Archive: Immediate access upon successful payment.
2. Free Private Videos: Immediate access upon successful payment for the relevant membership.
3. “Chat with Me” Service: Access granted upon payment for the relevant membership and initiation of communication (by either party). Service duration is limited by the membership level. The minimum service duration is 120 minutes per month.
4. “Solo Custom Solo Video”: Delivery within 21 days of payment.
5. “Free Solo Custom Video”: Delivery within 21 days of payment for the relevant membership.
6. “Dick Rating Video”: Delivery within 10 days of payment and receipt of the required User-submitted image. Delays in image submission extend the delivery deadline accordingly.
7. “Free Dick Rating Video”: Delivery within 10 days of payment and receipt of the required User-submitted image. Delays in image submission extend the delivery deadline accordingly.
8. “Access to Photopost”: Access is granted immediately after successful payment for the relevant membership.

 

VIII. Liability for Defects

8.1 Governing Law:  The parties’ rights and obligations regarding defective performance are governed by applicable Czech law.

8.2 Defect Notification: Users must promptly notify the Seller of any detected defects using the contact information provided on the website.

8.3 Complaint Handling: The Seller will process all complaints according to applicable Czech law and its internal complaints procedure.

8.4 Seller’s Liability for Conformity: Upon delivery, the Seller is liable for ensuring the Content conforms to the agreed-upon characteristics, quantity, length, and quality.

8.5 Warranty Period: The Seller’s liability for defects discovered within 12 months of delivery extends unless the defect’s nature or the product itself prevents such liability. This 12-month period is paused during any period where the User could not reasonably use the Content due to the defect.

8.6 Exclusion of Liability: The Seller is not liable for defects known to the User prior to delivery or caused by the User.

 

IX. Data Protection

 

9.1 Compliance with Data Protection Laws: The Seller processes User personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and all applicable Czech laws.

9.2 Privacy Policy:  For details on the Seller’s data processing practices, please refer to the Privacy Policy available on the website.

 

X. Withdrawal from the Contract

 

A.) General Provisions (Consumer Rights)

 

A.10.1 Applicability:  The following withdrawal provisions apply only to Consumers (as defined by Czech law).

A.10.2 Right of Withdrawal: Consumers have the right to withdraw from the Purchase Agreement within 14 days without stating a reason.

A.10.3 Withdrawal Period: The 14-day withdrawal period begins on the date of Content receipt (or the last Content item’s receipt if multiple items are ordered separately).  The withdrawal period is deemed valid if the Consumer notifies the Seller of their withdrawal within this period. 

A.10.4 Returning the Content: Following withdrawal, Consumers must return the Content to the Seller promptly, within 14 days of notifying the Seller.  Consumers bear the return shipping costs.

A.10.5 Refund of Payments: The Seller will refund all payments (including delivery costs) within 14 days of the withdrawal notification. Refunds will be issued via the original payment method unless the Consumer agrees to an alternative method and no additional costs are incurred. If the Consumer chooses a more expensive shipping option, the refund will only cover the cost of the cheapest option offered by the Seller.  Refunds are processed upon receipt of the returned Content or proof of its return shipment.

A.10.6 Consumer Liability for Diminished Value: Consumers are only liable for any reduction in the Content’s value caused by handling beyond what is necessary to assess its nature, characteristics, and functionality.

A.10.7 Exclusions from Right of Withdrawal:  The right of withdrawal is subject to limitations as defined by applicable Czech law.

A.10.8 Withdrawal Due to Seller Breach:  In addition to the 14-day withdrawal right, Consumers can withdraw from the contract if the Seller fails to deliver the Content within an agreed-upon timeframe or if the Seller fails to fulfill its contractual obligations, even after a reasonable extension period granted by the Consumer.  Consumers can withdraw immediately if the Seller refuses performance or timely performance is crucial based on the contract’s circumstances or prior Consumer notification.  The Seller will promptly refund all payments upon such withdrawal.

 

B.) Exclusions from Right of Withdrawal

 

B.10.1 Digital Content:  Consumers have no right to withdraw from a contract for non-tangible digital Content delivered with their prior express consent before the withdrawal period’s expiration, and only after the Seller clearly informed the Consumer of this lack of withdrawal right.

B.10.2 Customized Content:  Consumers have no 14-day withdrawal right for customized Content tailored to their specific needs or specifications.

B.10.3 Express Consent: Providing express consent to the contract’s terms prior to Content delivery forfeits the right of withdrawal.

B.10.4 Acknowledgement: Users acknowledge they’ve been informed of withdrawal terms and that granting express consent to Content delivery prior to the withdrawal period’s expiry forfeits their withdrawal right.

 

XI. Contact Information

 

• Operator/Seller: SC Media s.r.o.
• Registered Address: Soukenická 877/9, 702 00 Ostrava – Moravská Ostrava, Czech Republic
• Company ID (IČ): 21458871
• Commercial Register: Registered with the Regional Court in Ostrava, Section C, Insert 95756
• Complaints Address: Soukenická 877/9, 702 00 Ostrava – Moravská Ostrava, Czech Republic
• Phone: +420 607 711 189 – Please note: This is a legal contact for issue resolution, not Stacy Cruz’s private number.
• Email: info@stacycruz.live

 

XII. Consumer Dispute Resolution

 

12.1 Out-of-Court Settlement: Consumers have the right to pursue out-of-court dispute resolution for purchase or service contract disputes.  The Czech Trade Inspection Authority (www.coi.cz) handles such resolutions.  Consumers must initiate these proceedings; they are only available if attempts to resolve the dispute directly with the Seller fail.  Applications must be submitted within one year of the initial dispute notification to the Seller.

12.2 Czech Trade Inspection Authority (ADR): For out-of-court dispute resolution, contact the Czech Trade Inspection Authority, Central Inspectorate – ADR Department, at Štěpánská 44, 110 00 Prague 1, Czech Republic; email: adr@coi.cz; website: www.adr.coi.cz. 

12.3 EU Online Dispute Resolution (ODR):  The EU’s online dispute resolution platform (http://ec.europa.eu/consumers/odr) is available for resolving consumer disputes.

12.4 European Consumer Centre Czech Republic: Contact the European Consumer Centre Czech Republic at Štěpánská 567/15, 120 00 Prague 2, Czech Republic; website: http://www.evropskyspotrebitel.cz.

12.5 Trade License: The Seller operates under a valid trade license, and its activities are subject to regular trade inspections by the competent authority.

 

XIII. Final Provisions

 

13.1 Governing Language: The Purchase Contract is executed in the Czech language.

 13.2 Governing Law and Jurisdiction:  Czech law governs all aspects of the Purchase Contract and any related disputes.  Czech courts have exclusive jurisdiction.  The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply (Article 6).

 13.3 International Element: If the website use or Purchase Contract involves an international element, Czech law still applies, without prejudice to mandatory consumer protection laws.

 13.4 Amendment of GTC: The Seller may amend these GTC at any time. The GTC version in effect at the time of order submission governs each individual Purchase Contract.  Contractual provisions that deviate from these GTCs are permitted; they supersede conflicting GTC provisions.

 13.5 Severability: If any provision of these GTC is or becomes invalid or unenforceable, the remaining provisions remain in full force and effect.  The invalid or unenforceable provision will be replaced with a valid provision that most closely reflects the original intent.

 13.6 Effective Date: These GTCs become effective on March 1, 2025.

13.7 Withdrawal Form: A sample withdrawal form is appended to these Terms and Conditions.